Privacy Policy
Last updated 6/15/2026
Introduction
SOFMA ("we", "us", "our"), operated by Kaushar Nayabali General Trading L.L.C (KNA Group), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit sofma.global or contact us about our products.
Information We Collect
- Contact details you provide via inquiry, distributor, or catalog forms (name, company, email, phone, country).
- Business information such as company type, target markets, and product interest.
- Technical data such as IP address, browser type, device, and pages visited, collected through cookies and analytics.
How We Use Your Information
- To respond to enquiries and process distributor / catalog requests.
- To send product catalogs, quotations, and shipping documents.
- To improve our website, products, and customer experience.
- To comply with legal, tax, and export obligations.
Cookies
We use essential cookies to operate the site and, with your consent, analytics cookies to understand traffic. You may accept or reject non-essential cookies via the banner shown on your first visit. You can change your choice anytime by clearing site data in your browser.
Sharing of Information
We do not sell your personal data. We share information only with: trusted logistics, banking, and IT service providers acting on our behalf; regulatory authorities where required by law; and group entities of KNA Group for order fulfilment.
Data Retention
We retain enquiry and transaction records for as long as needed to provide our services and to meet legal, accounting, and export-control requirements.
Your Rights
Subject to applicable law (including the UAE PDPL and, where relevant, GDPR), you may request access, correction, deletion, or restriction of your personal data. Email contact@ronak.global to exercise these rights.
Security
We apply appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. No internet transmission is 100% secure; you share information at your own risk.
International Transfers
As a global exporter, we may transfer your data outside your country of residence to partners in the UAE, GCC, Africa, Asia, Europe, and the Americas, with safeguards consistent with applicable law.
Contact
SOFMA — Kaushar Nayabali General Trading L.L.C
30th Floor, Eta Star's Al Manara Tower, Business Bay, Dubai, UAE
Email: contact@ronak.global
Phone: +971 50 137 7674
Last updated: June 2026.