Terms & Conditions

1. Acceptance of Terms

By accessing or using sofma.global (the "Site") you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the Site.

2. About SOFMA

SOFMA is a global FMCG brand operated by Kaushar Nayabali General Trading L.L.C (KNA Group), headquartered in Dubai, UAE.

3. Use of the Site

• The Site is intended for business-to-business (B2B) enquiries from distributors, retailers, and importers.
• You agree to use the Site lawfully and not to attempt to disrupt, reverse-engineer, or harm the Site or its users.
• Product images, descriptions, and packshots are for illustrative purposes; actual packaging may vary by market.

4. Intellectual Property

All trademarks (including "SOFMA" and "Sooo Good"), logos, product packaging, photographs, text, and design elements are the property of SOFMA / KNA Group and protected by applicable law. You may not copy, reproduce, or use them without prior written consent.

5. Enquiries, Quotations & Orders

Information posted on the Site does not constitute a binding offer. All orders are subject to a written quotation, our acceptance, MOQ requirements, available stock, and signed proforma invoice. Prices, MOQs, and lead times are subject to change without notice.

6. Export Compliance

Buyers are responsible for complying with all import, customs, halal, labelling, and food-safety requirements in their destination country. We supply documentation (Certificate of Origin, Halal, Health Certificate, etc.) where applicable.

7. Third-Party Links

The Site may link to third-party sites (e.g. social networks, payment gateways). We are not responsible for the content, accuracy, or practices of those sites.

8. Disclaimers

The Site is provided "as is" without warranties of any kind. We do not guarantee uninterrupted access or that the Site is free from errors, viruses, or malicious code.

9. Limitation of Liability

To the maximum extent permitted by law, SOFMA / KNA Group shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or reliance on any information provided.

10. Indemnification

You agree to indemnify and hold SOFMA / KNA Group harmless from any claim, loss, or expense arising out of your breach of these Terms or misuse of the Site.

11. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any dispute shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

12. Changes to These Terms

We may update these Terms from time to time. The latest version is always available on this page; continued use of the Site means acceptance of the updated Terms.

13. Contact

SOFMA — Kaushar Nayabali General Trading L.L.C
30th Floor, Eta Star's Al Manara Tower, Business Bay, Dubai, UAE
Email: contact@ronak.global
Phone: +971 50 137 7674

Last updated: June 2026.